Terms of service

Agreement

By creating an account or using Shortloom you agree to these terms. If you use Shortloom for a business, you confirm you can accept these terms for it.

Your account

You must be at least 18, give accurate information and keep your password secure. You're responsible for activity on your account.

Subscriptions and credits

Paid plans renew automatically every month until canceled. Your card is charged at the start of each billing period.

Each plan includes a monthly number of credits. Credits reset on your billing date and do not roll over. Credits have no cash value.

If a video fails to generate, its credits are returned automatically.

You can cancel anytime from the billing page. Your plan stays active until the end of the period you paid for.

Your content

You own the ideas you submit and the videos you download, to the extent the law allows. You give us permission to process your inputs only to provide the service.

AI output can be inaccurate. Review videos before you publish them, and you are responsible for what you publish.

Acceptable use

Don't use the service to create content that is illegal, sexually explicit, hateful, harassing, defamatory, deceptive (including impersonating real people or misleading election content), or that infringes someone else's rights.

We may suspend accounts that break these rules, without refund for the current period.

Service changes and availability

We work to keep the service available but don't guarantee it will be uninterrupted. We may change features or prices with notice; price changes apply from your next billing period.

Liability

The service is provided "as is". To the extent the law allows, Shortloom's total liability is limited to the amount you paid in the 3 months before the claim.

Contact

Questions about these terms: support@shortloom.com