Privacy policy

What we collect

Account details: your name, email and a securely hashed password.

What you create: ideas, photos you upload, and the videos we generate for you.

Billing: payments are handled by Stripe. We never see or store your full card number.

How we use it

To run the service, generate your videos, process payments, send important account emails and prevent abuse. We don't sell your personal information.

Service providers

We share only what's needed with providers that power the product: Stripe (payments), OpenAI (scripts, images and voice), Replicate (photo animation) and our hosting provider.

Retention

We keep your videos while your account is open. You can delete any video from your studio. Delete your account by emailing us, and we'll remove your data within 30 days except where we must keep records for legal or tax reasons.

Cookies

We use one essential cookie to keep you logged in. We don't use advertising cookies.

Your rights

You can ask to access, correct, export or delete your data by writing to support@shortloom.com.